Returns & Exchanges
We want you to love your Vessis, but if they aren't the perfect fit, we offer a 90-day return or exchange window for all unworn items in their original packaging. Please note that all returns must be processed through our online portal to ensure a smooth and trackable experience.
Return Process
- 1.Initiate Your Request
Visit our online Returns Center and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Select your reason for return and download the prepaid shipping label provided directly through our portal.
- 3.Pack and Ship
Place your unworn Vessis back in their original box, attach the prepaid label to the outside, and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship out your new exchange size within 5-7 business days.